Troubleshooting missing transactions and ensuring your Fruition dashboard stays up-to-date
In your Fruition account, transactions are typically updated automatically every 24 hours. However, the exact timing may vary depending on your financial institution. Some banks, credit card providers, and financial institutions may take longer to sync or require additional security steps, which can delay the update.
Several factors could be causing the delay or preventing transactions from showing up.
Possible reasons for a delay in data syncing:
- Connection issues with your financial institution: Sometimes there may be temporary disruptions between Fruition and your bank or financial institution. These issues are usually resolved quickly, but they can occasionally delay the update of your transactions.
- Data syncing delays: Financial institutions can have different syncing times. Some may take a few hours, while others might take a day or two to update new transactions.
- Outdated login credentials: If you recently changed your online banking credentials (like your password), you might need to re-authenticate your account in Fruition to ensure your transactions sync correctly.
What you can do:
- Check your connection: Make sure your financial accounts are still connected to Fruition. You can do this by logging in to your Fruition account and reviewing the connected accounts in your settings.
- Re-authenticate your accounts: If you’ve recently updated your banking credentials, try reconnecting your account to Fruition.
- Wait a little longer: If it’s a recent transaction, it might just need more time to sync. Give it a few hours, and check back again.